How long does it take to ship prints?

Prints are all made to order. After a print sale ends the prints ordered get printed, cut and packaged in a local mom and pop studio in Los Angeles. That process takes 4-5 business days. Once the package has been shipped it depends on the postal service and how far the print needs to travel to reach to it’s final destination. Prints have been delivered anywhere from 3-4 days to a couple of months. As soon as your print ships out you will receive an email with your tracking information.

I keep tracking my order but it looks like it’s stuck in my country?

If a mail item shows on USPS tracking it has left the United States (last scan is from an International Service Center or ISC), under normal circumstances, the U.S. Postal Service has no further visibility on that item until a transit country or the destination country provides updated tracking information to its system.

Sometimes, it is possible to get more updated tracking by using the destination country’s postal service online tracking tools if the item has entered the country. (List from Wikipedia of National Postal Services)

This is especially true if the shipment has delivery or routing error, delays, or exceptions as the comments on the country’s postal system may provide more information on the status of the mail items than the update transmitted back to the USPS.

Furthermore, tracking scans of individual mail pieces typically only occur at the local and regional pickup locations, when the parcel enters a country’s customs facility, and at the local or regional destination locations. For tracking information in between these locations, mail pieces are typically tracked in groupings packed inside cargo containers. (international order) In the rare occasion that two months have passed and your package hasn’t arrived please contact us with your tracking number.

Where are your illustration prints printed?

The originals are photographed, printed, hand-cut, inspected, packaged and shipped by a local fine-art studio in Los Angeles, Static Medium.

When will prints be restocked?

A 24 hour print sale occurs every Monday. A couple of the most requested prints are released, as well as the previous weeks’ drawings. If you sign up to the newsletter here you will receive an email when prints are re-released.

Are there any fine art prints left from the Endangered Species Collection?

Yes. You can purchase here.

Are custom illustrations available for purchase?

Amanda is currently closed on custom illustrations but you can sign up to the wait list here.

Where can I purchase pins?

Pins are not available for purchase. Pins are given away as gifts in random orders.

I purchased an original, tips on framing? How to prevent the ink from fading?

The Ink Used: 

Copic markers are known for their high-quality, fade-resistant ink. When used and stored properly, Copic marker art is less likely to fade compared to some other markers or inks. Here are some factors to consider:

• Ink Quality: Copic markers use high-quality, archival ink that is designed to resist fading. This ink is formulated to be lightfast, which means it's less likely to fade when exposed to light.

• Exposure to Light: While Copic marker ink is fade-resistant, prolonged exposure to direct sunlight or strong artificial light can still lead to some fading over time. To protect your artwork, it's best to display it in a location that avoids direct, intense light.

• Protective Measures: To further safeguard your Copic marker art, you can use UV-protective glass or acrylic when framing it. This type of glazing helps reduce the impact of UV rays, which are a common cause of fading.

• Storage: If you're not displaying your artwork, store it in a cool, dry, and dark place. Make sure the art is protected from environmental factors like humidity and temperature fluctuations.

While Copic markers are known for their longevity, no art medium is completely immune to fading over an extremely long period of time. However, with proper care, your Copic marker art should remain vibrant and fade-resistant for many years.

Displaying and storage tips: 

1. Use acid-free matting to safeguard art from acidic materials.

2. Allow some space between the art and mat or glass.

3. Ensure the glass or acrylic sheet is clean to maintain art clarity.

4. UV Blocking Glass reflects ultraviolet light wavelengths (400nm and shorter), a significant source of artwork degradation.

5. Hang framed artwork in a suitable location, avoiding direct sunlight, extreme temperatures, and humidity.

6. Cover the frame's back with dust or kraft paper, sealing it to prevent dust and insects.

7. When in doubt, consider professional framing services to select the right frame, matting, and glass to ensure its long-term preservation and presentation.